Prickly People

Not sure what lovely fresh hell people like to bring to retail workers but I have to say….some people are unhinged.

I will be the first to tell you that w shave amazing customers…never yelling….never any tears…a few rude people but very few and far between….but lately…..it’s like I’m on a different planet.

It isn’t just at my store. People are enraged by small things. Lights that turn red, forcing you to possibly stop…and then watch three people in front of you run straight through.

Honking horns because they don’t believe the speed limit is something citizens should follow….so honking and hand gestures tell me how they feel…and in case I’m confused in the slightest the finger signal removes all doubt.

At a local TJ Maxx I witnessed a lady enraged that there was only one register open to wait on three people. She made it clear she was more important than the rest of us and she should not have to wait behind the rest of the peasants.

I have people say rude things to me….thinking I don’t own the store my husband and I own. They point to him call him the owner and dismiss me. Why would you ever say that to someone? I find the biggest offenders are women. I know everyone says women stand with women…I have found that to be a lie. Most of the negative things that I have heard about how I manage the store are from women….want to see how good you are? How many women have you ticked off? That’s normally how well you know you’re doing your job.

So what is the answer on the cesspool of negativity and rudeness followed by a sense of entitlement that I have never witnessed…

Remember the customers who hold your hand and say thank you as you just remade rings for their granddaughters as they’ve been told they have stage four cancer.

Remember the couples who celebrate their first baby and their first anniversary. The couple that comes in to celebrate their 50th wedding anniversary. The customers that come in year after year for every special occasion and they send everyone they know to see you.

Concentrate on your faithful crowd. Concentrate on your cheerleaders….stay on the path. Don’t be distracted by the loudest customers….concentrate on the ones that you bring them amazing pieces to celebrate their seasons that life takes us through.